Ever think of the greatest, most creative idea to help your janitorial, cleaning business in the morning -only to forget it completely by afternoon? Well, we have - through painful janitorial business lessons, like the one Dan will share in this video. Watch this fast paced video to learn how you can hold on to your best ideas - and not have to worry about losing them again.

Before you’re done watching this video episode you’ll learn a simple tip to never losing your best marketing, selling and profit ideas for your cleaning business - ever again!

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So, what is it? What is THE one-word secret to getting great testimonials for your janitorial business?

Ok, here it is - ASK

It's that simple. Well, it's simple, but maybe not easy - at least at first.

Remember in the Bible where Jesus says "Ask and it will be given unto you.." Well, those words of wisdom relate very well to many parts of life - including business.

And an example, of where they ring particularly true in business is in the collecting of quality testimonials.

So, here's the strategy:

When someone leaves us a message or sends in an email complimenting our cleaning staff - we want to remember to ask if they would be willing to let us use it - as a testimonial.

Not once and a while - but regularly. Any chance we get. Whenever the opportunity presents itself.

Why?

Well, because it's a numbers game and we need to make sure we don't miss our opportunities to request a testimonial when they present themselves.

Makes sense - right? Right.

You may want to ask it this way:

"That's very nice of you to say, Joan! As you may know we're trying to grow our business,and your kind comments would make a terrific testimonial.

Would you be willing to let me use them in our marketing?

You may want to explain further:

"You know, your words may be just what a potential client needs to hear to convince them to give us a try!
And, that would mean a lot to us."

Then wait for

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Ever come across an unusual cleaning project - maybe a stripping and refinishing project that looks let’s just say - unpredictable? Well, we have - and through painful lessons like the one Dan will share in this video. Watch this fast paced video to learn a valuable strategy that shows your customer you’re interested in helping them, while protecting you from a possible profit meltdown.

Before you’re done watching this video episode you’ll learn how you can easily show your janitorial customers that your responsive, but without sticking out your financial ‘neck’ too far!

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OK, no more theory! Let's look at how you can easily add marketing MUSCLE to your janitorial proposals and cleaning bids by creating powerful COVER LETTERS.

First, make sure that during your initial walk through, as well as during any conversations with your prospect, you are taking GOOD NOTES on each comment, complaint, 'pet peeves' or criticism made about their current service, or cleaning companies in general.

These are important and valuable opportunities for you - seize them!

Now what?

Well, second

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Does YOUR cleaning business have a ‘magnet’ when it comes to what your employees are drawn to when it comes to the hours, scheduled time or number of days times they would like, no LOVE, to work. Well, ours did - and if yours do too, it may hold the key to reducing turnover while increasing employee and customer satisfaction. And, that’s a very good thing. Watch this fast paced video to find out how you can easily find out if you have a MAGNET in your janitorial business, and, more importantly, what you can do to improve your company by knowing what it is!!

Before you’re done watching this video episode you’ll learn how you can survey your employees to discover what you can do to help you, your customers and your employees. It doesn’t get much better than that!

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Frankly, most people think of a cleaning bid cover letter as a weak, nearly meaningless, part of any janitorial proposal, nothing more than a formality.

Don't believe it - It couldn't be further from the truth!

No, in fact, put it together the RIGHT way, and your bid cover letter can become one of, if not,THE most powerful sales tools (pages) in your cleaning proposal.

But, as I said, most commercial cleaning and maid service businesses put very little thought, and even less effort, into the cover letter. To them, it's just a short, meaningless page they feel forced to include, if for no other reason, than - they think it makes them look professional.

As a result, most cover letters simply spit out the same safe, but boring stuff that has been putting building owners and property managers for years.

'Thanks for allowing me to bid... We appreciate your interest... blah, blah, blah.'

If it bores you, you can pretty safely assume - it's boring your prospects too!

It's not the cover letter that's the problem, it's what it says about us as the cleaning contractor - that's the REAL problem!

And what's that?

Well, it's that we didn't

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Ever heard the expression,’ We lose a little on every job…but make it up in VOLUME’?? It’s suppose to be funny - but, it’s not if you’re doing lots of work but end up making little or no profit. Watch this fast paced video to find out why this can happen and more importantly what you can do to make sure it doesn’t happen to you in your janitorial business.

Before you’re done watching this video episode you’ll learn how you can build-in profit up front, that’s right, in advance, in your cleaning jobs so when you add them up you’ve got a profit - not a problem!

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We get this question a lot - WHEN is the best time to for your janitorial business or maid service to RAISE prices?

Well, the short answer, of course, may be something like - when the customer will happily accept it - without a fuss.

Right?

Sure, sounds simple, but when in the world will that ever happen?

'Not in my lifetime', you might think. Well, maybe. Maybe not. Here's an insider tip to successfully raising prices:

It's called TIMING. That's right, timing.

Specifically, whenever possible, try to put through a justified price increase - when your cleaning business customer really

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What do your cleaning business prospects and customers love as much as they love FREE? Watch this fast paced video to find out. You’ll learn how you can easily add this secret ingredient to your marketing, selling and yes, even customer services - anytime you want - and get a handful of practical examples too!

Before you’re done watching this video episode you’ll have another marketing tool to pull out and use anytime you want to engage your customer in a way they actually prefer. It doesn’t get much better than that!

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This old wisdom says it all.

Go shopping when you're hungry, and you may come back with everything in the world, except what's good for you!

You know how it goes.

With eyes bigger than our stomachs, we load up on way more than we need. And sometimes treats have a way of sneaking in - forcing vegetable to take a back seat. Oops.

Yep, same kind of thing goes for hiring in your cleaning business.

If we make hiring decisions when we're short-handed, behind the 8-ball, and desperate for help, in other words 'hungry' - and what's likely to happen?

You know what.

We compromise, settle, and could end up

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