Whether you’re just starting a cleaning business or simply want to learn new and better ways to keep your existing janitorial or residential cleaning company profitable, in these videos Dan covers everything from the latest trends in janitorial bidding, invoicing and inspection software to proven marketing strategies to help you grow.
Money is one thing – but, it’s not everything. Especially today, it’s important for business owners to remember to make sure every employee knows they are a valuable and valued member of the team.
Check out today’s fast paced video where Dan shares a personal experience in his own daily life to illustrate how any group of people can make a new person welcome. He explains why these steps are so important; put simply, you can’t build a team you can’t keep.
Thanks for watching our video How to Make New Cleaning Employees Feel Welcome, but also be sure to check out our video Role Playing vs Real Life where Dan shares a story about the disconnect between customer service in training and customer service in real life. Then he highlights something we probably already know; that for something to create the desired affect in our customers (trust), our words and actions need to be authentic and consistent, regardless who it is we’re talking to or whether or not we’re having a ‘tough’ day.
Plus, we hope you continue to check out Dan’s weekly videos in the future to hear his latest ideas, tips and strategies ‘concerning things you’re concerned about’, such as how to bid cleaning jobs profitably. You’ll quickly discover practical keys about what it really takes to flip a cleaning company from painful to profitable. Want to flip yours?